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POLICIES, DISCLOSURES, & REFUNDS

DISCLAIMERS / POLICIES

 

  • We do not accept international orders.

 

PAYMENT METHODS

We accept the following forms of payment:

       - Visa

      - MasterCard

      - Discover

      - American Express

      - debit cards

ITEM DISCLOSURES:

  • I do not make clip-on style earrings.

  • I do not make stretch bracelets.  All items have a clasp.

RETURNS & REFUNDS​:

1) Any earrings purchased are NOT returnable.  No exceptions.  However, if earrings arrive broken / damaged, they can possibly be replaced or repaired (see below).

2) For other items:

     A) proof must be submitted that the item arrived broken or damaged (email / text with pictures)

     B) Any returns must be requested within 14 days of receiving the item.

     C) Original tag must be in place on the item for return to be allowed.

3) Return / Exchange Options:

  • full refund (made by check)

  • even exchange for a different product of same price

  • replacement of item with same product, if available

  • repair & return of item to customer

4) Please fill out the refund / return form (click here) for all returns or refunds.   For the repair of an item fill out the "Repair Form" (click here).

5) If item is being sent for repair, website will handle shipping charges.  If item is being returned simply because it is not wanted / not what was expected, etc., customer will pay return shipping charges.

6) A restocking fee of 25% will be added to all returned items.

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